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Renato Falco Monteiro

Tourism & Hospitality Professional
Juiz de Fora, Minas Gerais, Brazil
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Details

Currently Seeking: Entry-Level Management Position, Manager-in-Training Program
Desired Work/Internship Locations: Open to Worldwide
Do you permit Hospitality Internships to contact you?: Yes
School/University: University Estacio de Sa

Skills

Fluent in English/ Bachelor Degree in Tourism/ Effective communication/ Teamwork / Guest Service Excellence/ Leadership Skills / Proactive/ Detail-Oriented/Flexibility/Adaptability/ Strong Organizational Skills/ Computer Proficiency/ Sales

About

• Hotel Management and Leadership Trainee Programs for Hyatt & Marriott Hotels in Florida has enabled me to develop leaderships skills, my passion for serving others, communication, to embrace diversity and to bring a positive attitude and mindset in everything I do.
• Executive Assistant of 14 different Hotel Directors on Cruise Ships for over 8 years has helped me to empower my verbal and written communication, organization, planning, time management and computer skills, delivering great results, providing high-quality professional administrative support and going Above & Beyond my duties.
• Global Service Leader for the Greenheart International organization in volunteer initiatives has allowed me to connect with people, listen effectively, problem-solve, to develop leadership skills and to do great things to others to improve people’s lives.
• Led the Room Service and Minibar team of 3 of Costa Cruise´s Vessels building a harmonious leadership within the team.
• Computer proficient: Windows, Microsoft Office (Excel, Word, PowerPoint), Outlook, Web resourceful
• Employee of the month 4 x with Princess Cruises and 1 x with the Renaissance Boca Raton Hotel.
• Tourism professional with experienced in coordinating inbound travel, organizing local tours, and ensuring great guest experiences.